Shipping Terms & Local Pickup Options

We know you are excited to receive your order - and we are stoked to get it to you!

Couple of notes about shipping:

• Purchases are typically shipped within 2-4 days of receiving the order. 

• Shipments will arrive via USPS First Class or Priority Mail.

• Tracking information and updates will be automatically sent as it moves through the U.S. Postal System. (Be sure to add us to your whitelist or check your junk mail in case it accidentally got redirected there!)

• Didn't receive your tracking number? That's ok! We can look it up for you. Contact us (be sure to include your order number in the message). 

Local Pickup:

From time to time we will offer local pickup. You can request a local pickup by emailing us at merch@whitewaterrocks.com.

Have a question that isn't answered here? Visit the FAQs page for more information.